Guest Relations

We offer a wide range of guest services

Whether it is expert advice on day trips to Funchal or assistance with enhancing your stay, our Guest Relations is here to help and to assure your stay is special, preventing your needs and exceeding your expectations.

Guest services list

Transport solutions
Transfers
Restaurant bookings (inside and outside the Resort)
Special events tickets (theatre; exhibitions; concerts)
Special days celebration
Personalized Activities program
Excursions
Children’s activities

Experience the most genuine Madeira traditions and celebrations

Santo Amaro. January

Festa da Cereja. June

Birth Mass. December

Sure that the cultural richness of the Island marks permanently all it’s visitors, we prepared different tours so you can experience the most genuine Madeira traditions and celebrations. In our tours you won’t feel like a regular tourist at all, by the opposite, you’ll be part of the experience and you will feel that you can add something to the location you visit, helping preparing the food, learning how to dance, to stitch, to step the grapes during harvest season, preparing the traditional poncha.
Learn all our traditions, experience our culture and return with a filled up heart.

Please book your tour!