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Galosol Room Directory

RECEPTION

DIAL 9

Address: Rua Dom Francisco Santana - Caniço de Baixo

Opening Hours: 24 Hours

 

EMERGENCY

Hospital

Avenida Luís de Camões, nº 57 – 9004-514 Funchal

Telf: 291 705600 (Hospital Dr. Nélio Mendonça)

 

The nearest Medical Center is located in the village of Caniço, with various doctors and nurses:

Policlínica do Caniço – (Policlinic of Caniço)

Rua Francisco Peres, Edifício Alfa R/C – Caniço
Tel. (00351) 291 934 504

 

Pharmacies

The nearest pharmacy is located in the center of Caniço.

Farmácia do Caniço
João Gonçalves Zarco 74 – Caniço
Tel. (00351) 291 930 570
Monday to Sunday 8am – 12pm
Bank holidays 9am – 10pm

 

Local emergency police/ambulance/ fire brigade

Dial 0112

 

GALOSOL HOTEL

 

BENEFITS PROGRAM

Repeated guest? Please check our benefits program and all the advantages we have specially for you.

CHECK-IN TIME
Check-in time is after 02:00 p.m. Early check-in is at the discretion of the hotel and is based on the availability of your room. Call the operator to make your request, or ask the Front Desk staff when you arrive.

CHECK-OUT TIME
If the hotel is fully booked it is unlikely that the hotel will offer you the late check-out option. Please request the hotel reception to keep your luggage until your departure (after having checked out before 12:00 noon). If you really need the room, the final option is to pay for an entire additional night.

GUEST RELATIONS

Our Guest Relations will be pleased to further help or advice you on any matter related to the hotel, location, bus connections, Levada walks, tours or any other aspect that can make your holiday even more enjoyable. The information desk is located near the Reception of Hotel Galosol. Besides this, you can contact our Guest Relations any time through the Reception (dial 5546).

FAMILY FRIENDLY HOTEL

Galosol Hotel offers a family friendly experience with interconnecting rooms, master suites with capacity for 4+ people and swimming pool with children's area.

 

SMOKING POLICY

Smoking is strictly prohibited within the hotel (especially Inside the rooms including balconies).

Please only use the designated outdoor areas for smoking.

 

SUSTAINABILITY

The Galo Resort offers a unique holiday experience based on the authenticity of the Madeira destination and its greatest assets, Nature and Culture. Apart from a privileged location at the top of a cliff, a diversified offer of experiences and services through local partners, the resort has since chosen a distinct position and intends to be a reference unit in the environmental perspective.

Please check sustainability area.

 

BREAKFAST

 

BUFFET BREAKFAST

Ondamar Restaurant

Location: Hotel Galosol, Level -1

Breakfast Buffet - Opening Hours: Every day from 07:30 a.m. to 10:30 a.m.

 

READY TO GO MEALS

LUNCH BOX

We are happy to provide you a lunch box for early departures. Your lunch box will be delivered in the room on the night before to your departure.

Composition:

1 sandwich | 1 piece of fruit | 1 chocolate bar | 1 Juice

 

LUNCH PACKS

Order your snack pack one day in advance (until 6 p.m. at Galosol Reception). Prepare your own sandwich and collect your pre-ordered snack pack at Ondamar Buffet Restaurant in the morning.

Composition:

1 sandwich with ingredients at your choice | 1 piece of fruit | 1 chocolate bar | 1 bottle of water. Price: 6,50€

Please do not take food with you from the breakfast buffet.

 

RESTAURANTS & BARS

Atlantis – Fish, seafood and grill (dial 5639)

Atlantis Restaurant - À La Carte Menu. Specialities: Fish, seafood and grill 

Restaurant Atlantis is our Fish, Seafood and Grill restaurant with snacks, lunch and dinner à la carte menu. The menu is based on delicious and freshly made specialties. Here you have the option to sit outside at the sun terrace while enjoying the atmosphere and the stunning view over the Ocean.

Menu

Location: Bathing Complex Lido Galomar -3 floor 

Opening Hours:

Breakfast: 8:00 a.m. – 10:00 a.m.

Snacks: 11:30 a.m. 5:00 p.m.

À la carte: 1:00 p.m. - 9:30 p.m.

Ondamar Restaurant – Buffet Restaurant (dial 5413)


Restaurant Ondamar - Daily themed buffets. Gluten free, vegetarian and organic food options, live cooking.

Please note that HB is served at Buffet Restaurant Ondamar, drinks excluded.

Ondamar Restaurant is a buffet style restaurant with a terrace. Here we serve breakfast and dinner to our HB guests. The attractive and tasteful dinner buffet offers a different thematic every day. Part of the buffet comprises of a live cooking where you can watch the preparation and taste freshly made delicatessen. Vegetarian options are also available.

Location: Hotel Galosol, Level -1

Breakfast Buffet - Opening Hours: Every day from 07:30 a.m. to 10:30 a.m.

Dinner Buffet - Summer: From 06:30 p.m. to 09:00 p.m. Winter: From 06:00 p.m. to 08:30 p.m.

Dress Code: Resort casual

BB guests, as well as outside visitors are also welcome. One day in advanced booking mandatory. If you are BB guest check our HB promotion packs (dial 9)

 

Dine Around (dial 9)

Exclusive for HB guests, enjoy our dine around credit voucher system, and have dinner in any of the 2 à la carte resort restaurants (Atlantis e Pizzeria Galosol). Reservation at the reception required. Voucher with limited consumption. Not valid for groups. 

Booking one day in advance mandatory (dial 9).

 

Gala dinners

(mandatory for HB guests): Easter Sunday, Christmas Eve, New Years´ Eve (Incl. transfer to fireworks in Funchal, sparkling wine & midnight soup)

Incl. Gala Set Menu and house drinks during dinner. Dress Code: Festive

Pizzeria Galosol (dial 5688)

Pizza, Fresh pasta, Salads, Risottos. Vegetarian Options

Mediterranean-inspired pizzas excel in the balance between a light base and 15 different toppings, ranging from classic recipes to vegetarian options. Here you can also try dry and fresh pasta which you can combine with a sauce at your choice, delicious vegetarian risottos, sweet desserts and the house wine selection. The atmosphere is rustic and cosy.

If you prefer you can also take these delicacies to your room, the restaurant has Take - Away service, just order your meal through the phone and pick it up a few minutes later.

Menu

Location: Rua Baden Powell

Opening Hours:

Monday to Friday - from 12 a.m. – 3 p.m. and 6 p.m. – 10 p.m. (last order 9:30 p.m.)
Weekend and Bank Holidays from 12a.m. to 10 p.m.

Take away: dial 5688

 

Capoeira lounge (dial 5681)

Wine Cellar, Cocktails and Artisans ice cream.

On a Cliff, Capoeira lounge offers a spectacular view and a lively atmosphere. Here our guests can refresh with irresistible artisan ice creams or a fancy range of cocktails, while watching an unforgettable Sunset. Discover the exquisite​ ​Wine List​ ​from our​ in-house​ ​Cellar and enjoy night entertainment, live music bands, invited DJ’s & Sports Broadcast

Menu

Location: Bathing complex Lido Galomar – 2 floor

Opening Hours:

Weekdays from 5 p.m. to 1a.m.

Weekend and bank holidays: 1 p.m to 1 a.m.

 

Galo Active Bar (dial 5523)

Coffee, energetic drinks, snacks
This bar located in our Galo Active health club (floor -3 in Hotel Galosol) offers energetic drinks and snacks aimed to support and balance a good workout.

Location: Galo Active Health Club

Opening Hours: The same as Galo Active Health Club (See Galo Active Health Club, for more information)

Pool Bar (dial 5542)

Pastry, light snacks, natural juices, cocktails and ice-creams
The Pool Bar offers a relaxed atmosphere where our guests can enjoy fresh drinks, tea and coffee, cakes, ice-cream, fresh sandwiches, salads and other delicious snacks.

Food Menu

Drink Menu

Location: Pool terrace of Hotel Galosol (Floor -1)

Opening Hours: weekdays from 10 a.m. to 10 p.m. Kitchen last order 6p.m.

Coffee & Cake Happy hour: 3p.m.- 4p.m.

 

IN THE ROOM

 

BABY CRADLE

If you wish a baby cradle or extra bed please contact our Housekeeping or the Reception (dial 9).

BATHROBE

Collect your bathrobe at Galo Active reception (GALOSOL -3 Floor).

Bathrobe: 25€ caution and 5€/week, bathrobe exchange 5€

CLEANING

For any housekeeping requirements, please contact the Housekeeping or the Reception of Hotel Galosol (dial 9).

COFFEE AND TEA
Each guest room has a kettle and a complimentary pouch of Coffee and tea.

DO NOT DISTURB SIGN

If you put the “Do-not-disturb-sign” on the outside handle of your room door, housekeeping will comply. You will enjoy the extra rest, but your room will have to skip the room’s makeover. For safety purposes, we will have to check your room if the “Do-not-disturb-sign” sign is on your door for more than 24 hours. 

ELECTRICITY

220 Volts. Travel Adaptors are available at the reception

ELECTRONIC DOOR/ELEVATOR LOCKS

Please take in consideration that Galomar building has an electronic door system and elevators locks. In order to enter the building, please use your key card.

HAIR DRYER

Hairdryer provided in the room with a wall-mount base in the bathroom.

HEATING AND COOLING SYSTEM

Please be aware that your room is equipped with a heating and cooling system, in order to use it, please keep the balcony doors closed. To turn on the air conditioning please use the display placed in your room wall. Please contact the Reception (dial 9) in case you need any assistance.

KEY CARDS

Your key card provides access to your room and public areas. Please do not forget to take your key card with you when you leave your room. If you lose your key, please notify our hotel reception staff immediately so we can block your lost key.

KITCHINETE

Some of our rooms are equipped with a private kitchenette that includes micro wave, stove and a sink. If you need any information regarding the use of these equipment please contact the reception.

LAUNDRY BAG

You will find a laundry bag inside your closet. Please be aware that this bag is intended for laundry service only. Should you require laundry or dry cleaning service, please fill out the respective laundry form, and put it together with the clothes in the Laundry bag, so that our Housekeeping can collect it.

Should you wish to receive your clothes on the same day, make sure that they are collected before 10:00 a.m. (dial 9 - Reception).

Normal Service: From Monday to Sunday

Express Service: + 50% Extra Charge (incl. Bank Holidays)

MAINTENANCE

If something is not in working order, please call the reception (dial 9).

MINI BAR

All Galo Resort rooms are equipped with Minibar. All consumed Minibar items will be directly debited on your room bill. Please be aware that any attempt of payment fraud will not be tolerated.

PILLOWS AND MATRESS

Should you need extra pillows please contact our Housekeeping or the reception. We also have at your disposal mattress toppers choose the best choice for you and add extra comfort to your bedding. (dial 9)

Pillows | Bed toppers | Twin Bed Connector Mattress Pad

​Please have a look at our menu.

ROOM SERVICE

Check our room service menu. Service hours: 6a.m.-10p.m.

SAFETY BOX

All Galo Resort Hotel rooms are equipped with a safety deposit box that guests can use for free to safeguard their valuables. Please contact the Reception (dial 9) if you wish to use the safety deposit box in your room. The Galo Resort Hotels Management can’t be held responsible for the loss or theft of personal property left unattended in the rooms. Valuables should be placed in the safety deposit box

TELEPHONE

All Galo Resort Hotel rooms contain a direct-line telephone. You can make internal calls (free of charge) and external calls (paid service).

Internal calls: Check List         

External calls:

First dial 0 and then the wanted number. 

International calls: First dial 0, followed by the international code and then the wanted number. 

Africa +27 | Austria +43 | Belgian +32 | Brazil +55 | Denmark +45 | England +44 | Finland 0358 | France +33 |

Germany +49| Holland +31| Hungary +36 | Ireland 0353 | Italy +39 | Lichtenstein 0423 | Luxemburg 0352 |

Poland +48 | Russia +07 | Spain +34 | Sweden +46 | Switzerland +41 | Turkey +90 | USA+01 | Yugoslavian 0381

Rates

Portugal - 291xxxxxx – 0,30€ first minute, then 0,03€ / 5 Sec.
Portugal - Mobile 9xxxxxxxx – 0,30€ first minute, then 0,005€ / Sec.
Europe - 0,40€ per 10 seconds for the first minute; then 0,04€ / Sec.

North America - 0,045€ / Sec. | South America - 0,05€ / Sec.

TOWELS 

At Galo Resort Hotels the Environment is a primary concern. For this reason, we kindly ask our guests to place on the floor only the towels they wish to be changed. Housekeeping will then change the towels when cleaning the rooms.

Towels for Pool and Bathing Complex

At check-in you are given a Towel-Card which you can exchange for a pool towel. The towels are available at Galosol hotel pool bar and in summer on the Terrace Ondamar (wooden house, Galosol -1 floor). Guests may change their Pool towel once a day (1€ per exchange). Towels must be returned at the end of your stay, otherwise a fine will be charged.

Towel Exchange Points: Winter (October-May): Pool Bar 10 a.m./ 6 p.m.

Summer (June- September): Pool House 10 a.m. /11:30 a.m. | 5 p.m./ 6 p.m.

This card must be returned at the check-out. Failure to return this card requires payment of 30€.

Towels for Gym and Saunas

Towels for the use of the gym and saunas are available at the Reception of Galo Active or ASHOKA SPA, upon signature. Towels can be exchanged and should be returned at the end of your stay, otherwise, according our environmental policy a fine will be charged.

TV SYSTEM

To turn on the TV please use the remote control. During your stay, you can benefit from an interactive experience and internet access in the room. At your disposal 32 and 40 inches Full HD Led Smart TV’s, with a smart box system, that allows interactive HD contents and free Wi-Fi. How to use? Chanel List

·       More than 100 TV channels

·       Check hotel messages

·       Check room bill

·       Apps: Youtube; Netflix

·       Hotel services information

USB PLUGS

Please find USB Plugs next to your bed.

YOGA MATT

In all Sea View Rooms (suites, cliffs) you will find one yoga matt per room. Feel free to use it during your stay. Deposit 10€ per stay

IN THE HOTEL

ACCESS FOR PEOPLE WITH REDUCED MOBILITY

In order to access Lido Galomar please use indoor access elevators -1 floor or outdoor access through the promenade where we have a parking place designated for people with reduced mobility 

ACCESSIBLE ROOM

The hotel offers one room specially equipped to accommodate handicapped guest, as well as wheelchairs. Should you need assistance in this regard, please contact reception.

BOOTS CLEANING STATION

Please clean your boots before entering the hotel. Located at Galosol Hotel entrance you will find a boot cleaning station. Feel free to use it after your outdoor adventures.

GUEST COMPUTER

Please feel free to use our guest computer near the reception desk. Here you can print out your flight tickets only if necessary.

Maximum: half an hour per guest.

HOTEL TERRACE

Opening schedule 07:00-20:30

LOST AND FOUND

The hotel has a lost & found section which is part of our Housekeeping Department. In line with local regulations, non-valuable lost and found items will be stored for a period of three months and after which, the items will be discarded. Valuable items are handed over to the local police authorities after a period of six months.

LUGGAGE

You can store your luggage free of charge. Just ask at our reception. Please note that Galo Resort cannot be made responsible for loss or damage to your belongings.

Luggage room – Reception floor

MAIL POSTAGE

We are happy to collect and post your letters and postcards if they are stamped. 

A variety of post cards and stamps are available at the Reception of Hotel Galosol (dial 9) Looking for a post office? Check Post Office bellow.

RELAXING ROOM – LIBRARY

A relaxing area with sofas: Location Galosol Lobby floor, down the corridor.

SEA WATER POOL

Galomar Ocean Water Pool with sunbed area is an exclusively adult’s only area.

Please shower before entering the pool in order to remove sweat, lotions and sunscreen.

Area: 11,8 x 8,6m = 101sqm | Height = 1,30m

Schedule: winter 9:00-18:00 summer 9:00-19:00

SAUNA

Galosol

Finnish and Bio sauna; Steam bath

Opening hours:

Please read and respect the rules applied to the sauna areas displayed at the sauna entry

Location: Galosol Hotel (-3 Floor)

 

Galomar

All guests have free access to our sauna facilities in Galomar Hotel: 

Ocean view panoramic saunas: Finnish and Bio sauna

Infra-red Sauna | Steam bath

Opening hours:

12 a.m. to 8 p.m.

Please read and respect the rules applied to the sauna areas displayed at the sauna entry

Location: Galomar Hotel (-1 Floor) 

SPA

Ashoka SPA - trust in your elements - inspired by nature and its five elements

Massage, beauty and energetic treatments

Dial 5532

Location: Galomar Hotel (-1 Floor)

Service use includes: locker, 2 towels, bathrobe and slippers

WEIGHING MACHINE

Galosol weighing machine is placed at the lobby floor corridor.

Weighing service Cost: 1.00€/bag, cash our credit card.

Procedure:

Place the bag on the weighing machine

Insert card or coin

Wait for the weighing

To know bag extra charge values, download the travel app.

 

WI-FI

High speed Wireless internet is available in the entire hotel (including rooms) free of charge. To use our WiFi please select the “galo resort” network and “galomadeira” password.

 

RESORT FACILITIES

 

CREDIT CARDS

At the Resort, we accept the following credit cards: American Express, Diners Club, Master Card and Visa.

DIVING CENTRE

Manta Diving Madeira

House reef with 4 diving points (5-35m deep) | Next to Garajau Underwater Nature Reserve | ISO 24803 certified. Nominated 18 times as best diving center in the Atlantic, 8 times winner | Atlantic and Tropical Fauna/Flora - Gulf stream influence. Equipments rental, Nitrox, Bonex Scooter Ecos+ and GoPro | Diving from the beach or from the boat

Opening hours: Monday- Saturday 9a.m.-5p.m. Closed January and February

Location: Lido Galomar Bathing Complex

Dial 5209

 

GALO ACTIVE HEALTH CLUB

To access our gym please use a towel and wear appropriated sports clothes/shoes. Our gym is monitored by CCTV. Keep the gym clean and tidy. Use of the gym is at your own responsibility and risk. For safety reasons, children under the age of 16 are not allowed to access the training areas. 

TRAINING AREAS

A set of equipment to train the different muscle groups of the lower and upper body train, such as a leg pressing a pull-over. Treadmills, Bicycles, steppers, wave, Elliptic, Rowing machine, dumbbells 1kg - 50kg, weightlifting bars and discs, Smith machine;

·       Functional training area

·       Cross Training room

·       Running Track (20m)

·       Wall to throw medicinal ball

Including a complete set of other sports materials.

Free access facilities:

Cardio Fitness equipment: Technogym; Weights area; Cross fit Box; Multifunction Court; Yoga and meditation room; Terrace and outdoors; Pilates: reformer; chair; rug and ball;

Free access classes:

Galo Active is an official Les Milles Club member. Offering more than 50 fitness classes per week. Please schedule your classes in advance.

Les Mills classes and programs - Mixing the hottest music with cutting-edge exercise science, motivation and the energy of many, LES MILLS™ group fitness classes make you fall in love with fitness. Discover a full range of world-class group fitness workouts during your stay.

Extra Cost:

Personal Training; Squash courts and equipment;

 

Opening hours: Monday to Friday: 7 a.m. - 10 p.m.

Weekend and Bank Holidays: 9 a.m. - 9 p.m.

Location: Galosol Hotel (-3 Floor) 

HAIRDRESSER

We have our own hairdresser next to Galomar building.

If you wish to make an appointment please contact the hairdresser directly (dial 5687).

INDOOR POOL

The indoor heated pool is located in Galo Active Health Club (level -3) - Galosol Hotel. The water temperature is between 27oC and 28oC. The indoor pool area also comprises of a Jacuzzi and a separate sauna area equipped with different types of saunas and showers.

Finnish sauna; bio sauna; steam bath; cold water tank.

Pool size: 66sqm height 1,45m

Opening Hours: Monday to Friday from 7am to 10pm

Weekend and Bank Holidays from 9am to 9pm

LIDO GALOMAR

Rua Baden Powel tel.: 291 930 930

Schedule: Winter: 9 a.m. - 6 p.m. Summer - 9 a.m. - 7 p.m.

​This private bay, protected by the cliffs, offers a salt water pool, multiple accesses to the sea by stairs and solarium areas. It features changing rooms, sanitary facilities, lifeguard, sunbeds, snack bar, restaurant and a diving centre. Here you can dive directly from the complex into the underwater nature reserve of Garajau. Water activities available: Snorkelling gear rental and tours; kayak rental; diving courses and tours, water inflatable (Summer only).  

 

Lido Galomar Glamping Hut Experience 

This romantic eco-hut rental is the epitome of luxury.

Guests will enjoy access to a mobile phone during their stay, as well as provided towels and a lantern to illuminate the hut at night. 
For privacy concerns, guests are advised that this property's sea platform is available to all guests, which is in front of the glamping hut. The sea platform is open from 9:00 am to 7:00 pm. Summer season (May – October) exclusive

OUTDOOR POOLS

Galomar seawater pool 11,8x 8,6=101 sqm | Height = 1,35m

Lido Galomar Sea Water Pool with Children’s Area 18x4m = 72sqm | Height = 1,35m

Galosol Outdoor Pool with Children’s Area 12x12m = 144sqm | Height = 1,35m

Schedule: Winter: 9 a.m. - 6 p.m. Summer - 9 a.m. - 7 p.m.

OUTDOOR ACTIVITIES

Lokoloko

Mountain Biking - Bike Rental; Canyoning; Jeep Combo; Kayak Tours;

Many other activities and experiences around Madeira Island

Dial 5550

PETS

Pets are not allowed in any Galo Resort Hotels. We kindly ask our guests to not feed any straying dogs or cats, due to safety and hygiene reasons.

POOL TABLE

We are happy to provide you a pool table at Galosol Hotel next to the pizzaria. 4€/hour. Please book at Galosol Reception (Dial 9).

SAUNA BLOCK HOUSE

Located at Galosol Hotel Terrace our Sauna Block House is available for all resort guests. Necessary advanced booking and keys pick up at Galosol Reception. Price: 10€/2 hours. 

SUSTAINABILITY

BATH AND POOL TOWELS CHANGING POLICY

Towels washed daily in thousands of hotels in this world use millions of gallons of water and tons of detergent. In accordance with our environmental friendly policy we try to avoid unnecessary washing.

Bath room towels: If you need fresh towels, please place the used towels on the floor and we will change them.

Pool towels: With a deposit of 20€ we supply you with a pool towel free of charge for the duration of your stay. Attention in order not to be automatically charged with the 20€ you have to return the towel before check-out.

Receiving and change of pool towels at the ASHOKA SPA (floor -1) between 9 a.m. and 11 a.m. and 5 p.m. to 7pm. For each change 1€ will be charged on your account.

ENERGY EFFICIENCY

Energy rating A +

• Chiller - Desalination (reverse osmosis) - Water cooling (used in HVAC system) – Indoor Pool water heating.

• AVAC technology - Intelligent "heating, ventilation and air conditioning" system;

• Efficient lighting system – LED

• Various equipment of last generation with high energy efficiency.

• Public charging station for electric vehicles;


• Use of double glazing: use of natural light, thermal and acoustic insulation;

• Special isolation of the pipe to prevent thermal losses;

• State-of-the-art lifts - renewable energy - Savings of around 82%, running single-phase 220V. Its battery captures energy from the regenerative VVVF drive, making it renewable. Energy autonomy for a total of up to 100 trips.

• Passive solar measurements. Integrating structures that shade the elevation in summer and allow to capture the sun in the winter.

• All gas appliances have been replaced by highly efficient electrical equipment, such as the refrigerators - Kitchens at the Atlantis Restaurant; Kitchen OTECGO (otecGo Systems) Systems are equipped with innovative technology, guaranteeing reduction of energy costs and cleaning without chemicals.

RENEWBLE ENERGY PRODUCTION

Solar panels:

·       Solar Photovoltaic 542

·       Solar thermal 77 

RESOURCES CONSUMPTION READER DISPLAY

"Schneider" system - Allows control and monitoring of room and hotel devices. Energy management GTC (centralized technical management) - Efficient system of energy management and rationalization of the building (monitoring of consumption by the client - motivation for saving);

RECYCLED AND RECYCABLE MATERIALS

Resysta - Furniture and coatings in "rice hull" - It is an extremely durable recycled material, resistant to sun, rain, ice and even salt water. It consists of 60% rice husk, 22% common salt and 18% mineral oil and maintains
the visual appearance of the wood. Compared to wood, it requires minimal maintenance and is highly resistant to pests, mold and cracks.

Reuse of the old Galo Restaurant ceiling. Wicker piece (local handicraft) that will be used in the reception decoration of the new hotel.

K-life - A compact mineral that uses a process of photo catalysis that makes it an antibacterial stain resistant piece. This process actively improves air quality, based on self-cleaning and promoting air regeneration, eliminating the use of chemicals.

Housekeeping uniforms – TENCEL. Tencel is a naturally occurring synthetic fibre made from cellulose (wood). Its manufacturing process involves a closed cycle, in which 100% of its non-toxic solvents are recovered, water consumption is minimal and trees eucalyptus used to produce the cellulose matter are of a renewable nature.

Preference for the use of materials and products of certified origin and sustainable processes.

SEA WATER POOL

We don’t use drinkable water, and we don’t need the traditional chlorination system,

which is better for your health and for the environment.

SORTING WASTE BINS

Al rooms include a waste bin for sorting waste.

WATER MANAGMENT

4 circuits in the building:


1. Clean water (taps and shower)


2. Rainwater collection and storage system (beach cleaning and garden watering)

3. Gray water (flushing)


4. Salt water (swimming pools and chiller cooling)

Top tanks for hot water (heated through Solar Panels) Salt water pool - Saving drinking water (Capacity 86m3 = 86,000L) and chemicals; 

SECURITY

DRUGS, ILLEGAL SUBSTANCES AND WEAPONS

Possession (or being under the influence) of illegal substances, drugs and weapons on the hotel premises will lead to immediate eviction. In such cases, the payment obligation for the agreed term of your stay will still apply.  The Hotel will notify the responsible authorities. 

SECURITY

Our staff is available 24 hours per day. Our premises are monitored by CCTV. Please contact our staff immediately if you notice any dangerous or suspicious situations.

Evacuation

An alarm will go off in the case of an emergency. When the alarm sounds, we urge you to leave the hotel immediately via one of the emergency exits. The emergency exits are clearly marked by the green ‘EXIT’ signs and can be opened easily with a push bar. Please note that the lifts are not in use during an emergency situation – you will have to use the emergency stairs. The evacuation plan and a summary of our house rules can be found on the inside of your room door.

Emergency exits

Only use Emergency exit doors in case of emergency. All emergency exit doors are monitored by CCTV and alarm systems.

Fire Alarm System

The smoke detectors/fire alarm systems are in place for the safety of everybody. Please note that the alarm will be triggered if the smoke detectors are disturbed. Anybody who manipulates the smoke detectors/ fire alarm systems in any way is violating the law and will be instructed to leave the hotel immediately. According to our Terms & Conditions, no money will be refunded when our guests are instructed to leave because of breaking the Hotel Rules. Additional costs will be charged (a.o. damage, fine by the fire department) and you might be prosecuted by law. Please understand that we need to be very strict on this.

First Aid

Should you require First Aid Assistance, please contact the reception 9

Hotel safety

The following information is provided for your safety in the event of a fire. Please take a moment to get familiar with the locations of the fire extinguishers and the fire escape plans upon arrival at the hotel. Floor plans are located in the corridors near every emergency exit and on each room door. For your safety, the hotel is equipped with fire/smoke detectors, fire extinguishers, and fire hoses. Their locations are indicated on the evacuation floor plans in your room and in the corridors. Our staff is trained to handle emergency situations. In the case of an emergency situation please always follow their instructions. Our staff is available on-site 24 hours per day and our premises are monitored by CCTV. Please contact our staff immediately if you notice any dangerous or suspicious situations. 

If you detect smoke

Alarm the reception during opening hours and/ or call 112

Attempt to contain and extinguish the fire yourself if possible with the nearest fire extinguisher

Leave the building via the stairs and emergency exits and meet at the parking

Violence

Any violence to our guests or staff will lead to your immediate eviction from the hotel and the police will be informed.

ENTERTAINMENT AND ACTIVITIES

AREA ATRACTIONS

Cristo Rei

Reis Magos Promenade

Ponta da Oliveira

Please contact our guest relations for sightseeing information

DAY ENTERTAINMENT

Check our weekly program

More information check our Guest Relations: Dial 5546

JOGGING

Our jogging is suitable for all levels practitioners

Jogging days: Monday, Wednesday and Friday

Meeting point: Galosol reception 07:30 a.m.

Book one day in advance 

Commitment Value: 1€

More information check our Guest Relations: Dial 5546

NIGHT ENTERTAINMENT

Check our weekly program

More information check our Guest Relations: Dial 5546

SHOPPING

The closest shopping is in Caniço Centre. 

SQUASH COURTS

Available 3 official double courts - Please schedule your court and squash equipment in advance.

(possible to adapt for Basketball, table tennis, volleyball)

TABLE TENNIS

Table tennis material available upon availability and under request.

YOGA

Our classes are suitable for all levels yoga practitioners. Combination of Hatha Yoga and meditation mantras.

Please check our weekly program

Meeting point: Galosol reception

Book one day in advance 

Commitment Value: 1€

Special Moonlight/ Full Moon Yoga: 5€

Special Yoga events – check the weekly program

More information check our Guest Relations: Dial 5546

TRANSPORTS

CAR RENTAL

Please contact the Reception (dial 9) or you travel operator to receive up-to date information on the price list.

FLIGHT INFO

Latest flight info can be checked at ANA.PT

PARKING

Galo Resort Hotels has the following free of charge parking facilities: at the main entrance of Hotel Galosol; At the garage and in front of the adjacent building of Hotel Galosol and Galomar.

PUBLIC TRANSPORT

The main bus stop in Caniço de Baixo is located in the parallel road, at about 3 minutes walking distance (150m). Timetables for the busses to Caniço and Funchal are available at the Reception and in your Galo Resort Hotel-Card. Bus tickets are directly purchased with the bus driver.

The easiest way to get to the hotel is by way of public transport. From FUNCHAL, take bus 155. Galo Resort is just down the crossroad.

TAXI

Our reception staff is happy to order you a taxi (dial 9) 

TRANSFER

We will be pleased to organize a transfer to the Airport with our hotel bus - according to availability and against a fee. Should you wish such service, please contact the Reception of Hotel Galosol (dial 9) in advance. 

SERVICES

ATM

The closest ATM is located at SPAR supermarket. 

BANKS

You can find a range of national banks in the centre of Caniço.

Opening Hours: Monday to Friday from 08:30 a.m. to 3:00 p.m. 

POST OFFICE

CTT - Estr. Ponta Oliveira. 18, Caniço, 9125-999 Caniço

Schedule: Week days: 08:30 a.m. - 05:30 p.m.

SUPERMARKET

“SPAR”

Estrada Avelino Pinto 55, 9125-031 Caniço​

​Schedule:

Week days: 09:00 a.m.-8:00p.m

Saturday: 09:00 a.m.-1:00p.m. 2:00p.m.-8:00p.m.

Sunday: 09:00a.m.-2:00p.m.

Phone +351 291 930930